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Enterprise FAQ's

     With the launch of our new catalog Enterprise, we would like to take this opportunity to explain a few important facts about Enterprise.

1) New "My Account" features

     Our libraries have a certain number of dedicated PC's to act as OPAC's(Online Public Access Catalogs).  One issue with this is the possibility of a patron logging into an OPAC and not logging out before the next person uses the OPAC.  With the launch of ENTERPRISE, there is increased functionality for the patron(My Account) section which includes displaying personal information and preferences about the patron.  This option can be turned on and off on an Enterprise "profile".  As it is advantageous to utilize this new functionality, it will be turned on in the default profile.  However, we have created a profile specific for the OPAC's that will not include the link to the "My Account" information.  With this exception, the functionality of this profile will be the same as the default profile for Enterprise.

     In order to use this profile on your OPAC's, it will be necessary to set the homepage of your OPAC to this profile.  The profile will be at:

http://enterprise.ncls.org/client/nclsopac

     In Internet Explorer( 8 or 9) open up http://enterprise.ncls.org/client/nclsopac.  Go to Tools > Internet Options.   Under the Home Page area at the top of the box select "Use Current".  Click apply.  Go to the "Connections" tab.  Click on the "Lan Settings" button.  If there is a check in the proxy field(your opac is set up to only go to the catalog), remove the check in the checkbox and click ok.  This will not work with Enterprise. 

     Internet Explorer 7 or below is not supported on Enterprise and must still use E-library(no changes required).  If you have an OPAC still running Windows 2000, the latest verion of Internet Explorer you can run is 6. 

 

2) Supported Browsers and Browser Re-Direct

     Sirsi officially supports the following browsers and version for use with Enterprise:

     Internet Explorer 8 and 9

     Firefox

     Chrome

     Safari on Mac

     Since the catalog only works correctly in these browsers, we have created a script so when users go to http://www.northcountrylibraries.org or http://www.ncls.org their browser version will be detected.  If they are running any of the supported browsers, they will be re-directed to Enterprise.  If they are running Internet Explorer 7 or less, they will be directed to E-library.  If they are running any other browser they will be directed to a page explaining the following: 

You have reached this page because you are attempting to reach the North Country Library System Catalog and you appear to be using a browser that is not supported or you are using a mobile device. The NCLS catalog is supported in Internet Explorer 8 or greater, Firefox, Chrome, or Safari on a Mac. If you are using a mobile device and wish to browse the catalog, an app titled Bookmyne is available for Apple devices in the iTunes store and Google Play for Android devices.

If you wish to continue to the new NCLS catalog in this browser you may reach it here.

If you wish to continue to the old NCLS catalog in this browser you may reach it here 

     As you can see they are informed of the browser requirements, their mobile options with the Bookmyne app, but still given the option to continue to Enterprise if they choose to or select E-library instead.